FAQ

FAQ's Click on the question to expand or collapse the answer.

Question: Is my prop right for my boat?
- Each Maxum® is shipped from our factory with a standard prop which was determined by engineering testing. These tests are performed with various loads to determine the prop that provides the best all around performance for your Maxum®. Depending on your specific boating needs, a different prop may provide you with a better performance. Mercury Marine® provides additional information regarding prop and engine performance information here.

Question: Do you have service manuals available?
- Although Maxum® does not provide our customers with a service manual, Maxum® does provide you with an owner's manual supplement with specific information about each model available here. For service information you will need to contact an authorized dealer.

Question: Where can I get an engine owner's manual?
- Click here for Mercury® / MerCruiser® Engine Manuals.

Question: Where can I find information for my Karavan Trailer®?
- Parts information can be found in our parts catalogs. Other resources include:
  - Karavan Trailers® Website

Question: Where is the Hull Identification Number located on my Maxum®?
- Although the location varies slightly from model to model, The Hull Identification Number (HIN) is located on the starboard side of the transom. For more details about the specific location view your owner's manual supplement here.

Question: How do I get warranty work done on my Maxum®?
- Please contact your selling Maxum dealership service department.

Question: Where can I get a parts catalog for my older Maxum®?
- Maxum® has made parts catalogs available dating back to 1993. If the parts catalog is not available on our website the catalog is not available. Another resource for older boat parts is B oatingstore.com.

Question: Why can I not find a parts catalog for my new Maxum ®?
- If your new Maxum® does not have a catalog available at this time check back soon. Catalogs are frequently posted throughout the year. If you need further assistance please contact your authorized dealer.

Question: How can I get a new-system part number for a part that was in the catalogs prior to 2001?
- We have made conversion charts available for our parts catalog here (1.87 MB Adobe PDF)

Question: Will fuels that contain ethanol damage my Maxum® fuel tank?
- Maxum® fuel tanks are made of either aluminum or cross link polyethylene. Both of these materials have been found compatible with a 10% (E10) or less ethanol mixture in fuels.

Question: How do I contact an authorized dealer?
- For US and Canada dealers click here.
- For international dealers click here.

Question: Does Maxum manufacture replacement upholstery and canvas parts for boats built in 1997 and older?
- Maxum does not manufacture upholstery or canvas for boats built before 1997. For canvas parts on 1997 and older models you may go to Leta's Top Shop at http://www.letastopshop.com or by calling (360) 435-3067. For upholstery you may contact Canvas Plus at (360) 435-0932 or by email at canplus@aol.com.

Question: Do I need a "letter of recall" for my Escort trailer to enter into Canada?
- Yes. You will need a letter of recall to enter Canada. For assistance with a letter of recall contact us at 360-435-8957. Note: You will need to provide us with your trailer serial number before we can assist you.

Question: My boat comes equipped with a stereo that is Sirius Satellite ready. What does this mean?
- If you purchase additional accessories for your stereo, it is capable of broadcasting Sirius Satellite radio. Maxum sells kits which include everything necessary to become Sirius Satellite functional (owner's manual, power cords, mounting hardware, etc). For more information click here.

Question: How do I transfer my warranty?
- The remaining warranty may be transferred by contacting us at 360-435-8957. Note: You will need to provide us with your serial number before we can assist you. Additionally there is a fee that is required.

Question: How do I determine my boat's capacity limits?
- Your boat is equipped with labels providing specific towing and capacity information. If your labels have been removed, you may find replacement labels in our parts catalogs for ordering through your authorized dealer.